Report An Outage

To Report an Outage, please call (800) 552-2577.

Emergency service is available after office hours and on weekends or holidays by calling the same numbers.

Having your current phone number and service address on file with us helps you more easily report your outage using our automated system. We will never share your personal information with anyone. You can call us 24 hours a day at (800) 552-2577 and speak to a customer service representative or our dispatcher to verify your information with us.

Ever wonder about power restoration?

Check out this Restoring Power Diagram 

Major storms can cause widespread outagesWe appreciate your patience and cooperation whenever an outage occurs. The video below explains how power is restored. For more information on outages and restoration updates stay connected with Washington EMC on Facebook. Check for status updates using Outage Viewer found at the top of our homepage and on your mobile device using our mobile app. Outage Viewer updates every 3 minutes.This video helps describe what goes in to restoring power after a widespread-outage event. 

To See Current Outages, click on this link to go to the Outage Viewer.